ROLE: HOSPITALITY MANAGER

LOCATION: LEEDS

SALARY: UP TO £26,000 + BONUS STRUCTURE

START DATE: AUGUST 2018

 

Who are we?

Opening in Leeds this summer, East Parade Social is a dawn till dusk destination for simple, seasonal, nutritious food and exciting drinks options to suit any time of day. The coffee shop of the day time will turn seamlessly into a bar for the evening serving local and craft beers, complimented by homemade food throughout the day, making it a truly unique venue.

We believe in hearty, healthy food no matter the occasion, from morning coffee through to after work drinks and weekend celebrations. You can count on us to know exactly what’s gone into our dishes as they’re made from real produce by people who care. Using only the freshest ingredients, everything from our unique breakfasts to our salad bowls, sandwiches and small plates will be prepared to order every time. Boasting both a secret outdoor courtyard space and roof bar with amazing views of the city, the modern canteen style space will also be available to hire for events, talks and launches – a destination space for all in the heart of Leeds.

 

Who are you?

We are recruiting for a skilled Manager to oversee the running of our exciting new venue, including the impressive roof bar, casual dining and hidden courtyard. You will thrive on fast pace and be ambitious with an eye for good people, as you’ll create your own team around you. You’ll be standards driven and ready to face challenges head on and with a calm head. You’ll be excited about all things service and vitaly able to inspire your passion in others. It’s a given that you will be hot on punctuality, organisation, cleanliness and a dedicated hard worker – managing your team through respect and coaching.

This is the second of our venues to open, however a third site is already secured and opening later this year – so there’s plenty of development and future prospects if that’s what makes you tick.

Experience in a casual restaurant or busy cafe is a must and the right person will have a proven track record with managing bookings or events, building sales and managing the potential of the venue, with strong local knowledge and connections. We want to meet ambitious candidates no matter your level of managerial experience as its really about the right person for us. We offer good pay for good people with heaps of extras and an attainable bonus structure – we put a lot into our people but expect the same in return.

If you are looking for a role that is full of potential, working directly with the company heads to bring our concept to the good people of Leeds then we would love to meet you.

 

Key Responsibilities

To build, grow and protect the reputation of East Parade Social by building strong relationships in the local area. Know what your customer wants and monitor trends keeping the offering current and suited to the area.

To take charge of the the recruitment of Front and Back of House staff, building your team around you from day one. Actively look to inspire and train staff, building succession and offering coaching to be the best they can be, for themselves and the benefit of the organisation.

To help create a culture where potential is recognised and progression is encouraged across the team. Able to identify talent and push people as appropriate.

To identify and maximise, through local knowledge, all sales opportunities. Working to deliver agreed sales targets in line with profit and loss accounts, with the consideration of the financial and commercial implications of your decisions.

To deliver accurate sales and labour forecasting, reporting figures as requested in a timely manner. Able to see the big picture and respond to adapt resources appropriately.

To keep site records in good order for statistical and financial purposes, enabling you to assess and improve profitability from a thorough understanding of the businesses performance.

To build a strong partnership with the Kitchen Supervisor, working together to build a supportive, team focused environment that people feel inspired to be a part of.

To work with the kitchen team to drive understanding from all staff to maintain the highest standards of food quality and food safety, ensuring compliance with licensing and hygiene legislation.

To monitor the quality and consistency of performance during service in all areas of the operation though keen attention to detail and consistent interaction with customers as well as staff, developing the product naturally as a reaction.

To work with the marketing team to promote the business in the right channels, guiding content capture in line with industry trends and become the face of the business in the local community liaising closely with customers, suppliers, sales representatives.

To carry out pre-shift team meetings, delivering key information in an inspiring and fun way, able to lead people to perform to the best of their ability through support and consistency. To incentivise staff in varied and enjoyable ways to support business growth.

Most importantly enjoy your work, inspire passion within others and truly work towards the mission of the business!