Have a question for us? Find some of the most frequently asked questions here...
We want to help in any way we can. If you can't find the answer you're looking for here, please don't hesitate to send us an email at firstname.lastname@example.org or get in touch at our 'Enquire' page.
+ What are your opening hours?
Our AHQ Liverpool location is open from 8am to 10pm every weekday. Our office is accessible at weekends for resident members only, from 9am to 6pm.
+ Do you have any other locations?
Currently, we only have one location open, at Mann Island, Liverpool. However, we have a location soon to open in Leeds. Find all location information here.
+ Is there disabled access?
All of our locations have disabled access; in Liverpool, Avenue HQ is fully accessible with a lift to the mezzanine level and accessible toilets. If you have any specific requests or requirements please contact a member of the AHQ team to discuss.
+ What are the differences between memberships?
Our memberships aim to accomodate to every individual and business need. We have memberships which offer flexibility and access for a few days a month, or more permanent memberships. Whether you're looking for a hot desk, a permanent desk, office space or just a virtual office, our membership plans have it covered.
+ Can I turn up, or are tours by appointment?
We love to accommodate all and show off our building to all who want to see it! If you want to turn up and check it out, feel free - we'll do our best to show you around.
However, we prefer tour bookings; this way we can guarantee time devoted to finding the best option at AHQ for you. Tour bookings can be made here.
+ How do you differ to other coworking spaces?
We put the individual at the heart of every decision at AHQ; we work closely with all individuals and businesses to help accommodate their needs, enabling them to grow with us. AHQ isn't just a place of work - with our bar, cafe, events space and more, we have become a hub for the local community.
+ Do you cater for events/meetings?
Yes, we offer in-house catering for all events and meetings. Let our team know your requirements when booking and we'll sort the rest, whether you're looking for meals, snacks or nibbles.
+ What presentation facilities do you provide?
We have a number of rooms available, all with presentation facilities, including projectors, screens, microphones and speakers.
+ Where can my guests park?
There is a public car park available opposite the Liver building, only a couple of minutes away from the building.
+ Can you offer tea and coffee for meetings?
We do offer tea and coffee for meetings. Not only is this free throughout the building, but we can bring this to the meeting room on request.
+ Do you have a cloakroom for my event?
We don't currently have a dedicated cloakroom, however, we have a variety of private spaces that can double up as a cloakroom, to safely store the coats/belongings of all of your guests. Please speak to a member of the AHQ team prior to your event to arrange.
+ HOW DO THE PRINTING CREDITS WORK?
All AHQ memberships come with printing credits, just in varying amounts! Flex and Hotdesk members receive 25 B&W sheets, Unlimited members can use a total of 20 coloured prints, along with unlimited B&W. Then Resident members and those with private offices can print 50 coloured sheets and unlimited B&W. Print away!
+ how do the meeting room credits work?
Meeting room credits translate as hours in AHQ's different meeting spaces. The amount of credits received varies on what membership you decide to go for. To receive a breakdown of the different memberships and meeting room credits, please email: email@example.com.
+ can i bring guests to work with me?
Yes of course! Simply sign in your visitors at the hub desk and you'll be away. If your guests would like to come back on a more regular basis, or work solo for the day, we can arrange the AHQ day rate payment after their visit.
+ what is the minimum contract length?
AHQ's contract lengths vary depending on the type of membership selected. Whilst coworking contracts are on a rolling basis, resident desks require a three month minimum notice period, and office spaces require a minimum notice period of six months.
+ Is there mail handling?
Private offices and Resident memberships have mail handling included. Other AHQ members, including virtual office members, can choose mail handling as a membership add-on, for a monthly fee of £35.
+ can i find out what other companies work in your space?
When becoming an AHQ member, you immediately gain access to our online portal, which clearly shows (and celebrates) all of the different businesses within the AHQ community. Alternatively, have a chat to one of Team AHQ, they'll be able to reel the list of members off to you!
+ can i upgrade my membership?
Yes! At Avenue HQ, we want to support your business's growth and so all AHQ contracts provide the option to upgrade at any point. Simply speak to one of the team for more information on the upgrade you're considering.